Quality

Quality

Guided by a holistic approach to quality Butler strives to elate customers and employees, improve financial performance and share price, deliver the highest levels of quality services, and improve our world. With a culture built upon quality initiatives and award-winning customer, employee, and leadership processes, we have the power to improve in these important areas.

Butler’s holistic approach to quality demonstrates that quality and performance are linked. Butler is the only company in the Technical Services Industry to publicly report customer and employee satisfaction statistics, along with financial and share information.

Quality is the guiding force that directs all of our activities toward one simple and unified goal - not only to meet, but to exceed our customers’ expectations in everything we do.

Butler is passionate about Quality-we know it takes best practices to deliver services that elate our customers. As the first U.S. technical services firm to achieve our ISO 9001:2000 / TL 9000 certification, Butler is a quality-driven organization. Butler has invested in the creation of unique processes and procedures that produce quality and consistent performance, setting us apart from our competition. All our functions are continuously analyzed and refined, with ongoing improvements in the areas of cost, cycle time and productivity that ultimately benefit all our customers.

Butler realizes our customers expect the highest level of satisfaction and quality from Butler and we are fully committed to providing this through our Six Sigma initiatives and ISO 9001:2000 / TL 9000 /AS9100 certifications.